Jobs created so far:
909
Resident satisfaction:
95%
Central Heating Installations:
21,135
Fusion21 achieves ISO 9001:2008
The standard, which outlines the requirements for quality management systems, is among ISO’s most well known and widely implemented standards.
The auditor assessing Fusion21 for the standard commented, “It can be seen that Staff take the concept of quality systems seriously and are very aware of their roles and responsibilities within this area and their willingness to embrace improvements”.
“The demonstration of a top management commitment by the CEO could well explain the positive attitude of the staff in general, and thanks go to him and everyone else involved in the audit for their cooperation during the time on site”.
Mark Chadwick, Head of Business Improvement at Fusion21 added, “We are delighted to have achieved ISO 9001:2008. This is part of our ongoing commitment to customer service and continuous improvement, and is a testament to the hard work of staff in maintaining our high standards. ”