Head of Business Transformation

Carrianne is responsible for leading the organisation’s Business Transformation, Data and Technology strategy. A senior transformation leader with extensive experience across public and private sectors, she specialises in designing and delivering large-scale change programmes that drive measurable commercial, operational and cultural impact.
With a background spanning financial services, insurance, energy, telecoms and procurement, Carrianne has led complex digital, AI and data-enabled transformations, building high-performing teams and embedding governance, risk and compliance into sustainable operating models. She has successfully developed enterprise-wide transformation roadmaps, implemented data and AI strategies in partnership with academic institutions, and delivered target operating models that improve efficiency, customer outcomes and regulatory alignment.
Carrianne is passionate about creating clarity from complexity — aligning people, process, technology and culture to deliver tangible value. She believes transformation succeeds when strategy is translated into practical execution, supported by strong leadership, transparency and accountability.
Outside of work, she enjoys strength training, travelling, and spending time with her family.
