Senior Membership Lead

It’s an exciting time to join Fusion21 as we develop a newly shaped Commercial Function. We’re building a high-performing team to support business growth and continue to deliver Procurement with Purpose.

We believe procurement can achieve much more than simply buying well.

We know it can help public-sector organisations deliver better outcomes for their communities and generate visible social value. Put simply, it can make their investment go further.

We’re looking for a Senior Membership Lead to play a key role in the next stage of our growth. You’ll help shape how we grow, develop our Membership team and build the disciplines, culture and approach that will underpin our future success

Salary: £72,000 – £78,000

Closing date: 7 December 2026

Benefits:

Rewarding career path: Enjoy a progressive role with a competitive salary structure, car allowance, 5% bonus and 10% personal bonus.
Work-life balance: Maintain a healthy work life balance with a flexible 35-hour working week, 25+ days of annual leave (increasing after 2 years), and the option to buy and sell annual leave.
Benefits package: A comprehensive benefits package including a competitive pension, leadership development program, team events, healthcare cash plan, rewards and benefits scheme, death-in-service benefit, cost-of-living adjustments and even a birthday day off

The Opportunity

As our Senior Membership Lead, you’ll lead Fusion21’s business development, sales and account management activity, turning our commercial strategy into focused action across the markets and public-sector organisations we serve. This role combines commercial delivery with the chance to shape a growing function.

You’ll combine commercial delivery with a genuine focus on member outcomes. Joining us at an important point in our development, you’ll influence how we identify and develop new markets, engage prospective members and build deeper, longer-term relationships with existing members.

You’ll lead and develop a Membership team spanning new business development, relationship management and specialist support. You’ll help create a high-performing function with clear priorities and strong commercial disciplines.

Working alongside colleagues across the organisation, you’ll connect member challenges with the right solutions and ensure the value we offer goes well beyond the procurement process itself.

What you will do

You’ll take the lead in:

Growth: Growing our membership and reach, developing relationships with public-sector organisations and identifying opportunities where Fusion21 can make a visible difference.

Team: Building a high-performing Membership team, coaching and developing colleagues, and helping shape the structure, standards, behaviours and ways of working we need for the future.

Relationships: Developing strategic member relationships, ensuring we understand members’ challenges, future investment plans and priorities, and bringing the wider capabilities of Fusion21 to the forefront.

Sales: Creating a strong, well-qualified pipeline and embedding effective business development, CRM, forecasting and sales disciplines. Using data and insights to plan business development activity, develop opportunities, forecast sales and focus resources where they’re needed most.

Retention: Supporting retention and account growth, strengthening relationships with existing members and identifying opportunities for repeat use and wider adoption of our frameworks and services.

Collaboration: Working across the organisation to create a joined-up experience for members.

Why join Fusion21

You won’t simply inherit a fixed way of doing things. You’ll help shape our Membership capability, develop people and introduce ideas and disciplines from your experience, helping us become even more effective at understanding and responding to evolving public-sector needs.

Our members are navigating significant change, from financial pressures and procurement reform to decarbonisation, building safety and increasing expectations around demonstrable social and economic impact. At the same time, the procurement landscape is becoming increasingly competitive.

Your commercial impact will have a wider purpose. Our ambition is to grow by helping more public-sector organisations use procurement effectively to deliver better outcomes and greater value for the communities they serve.

Who we're looking for

We’re looking for an experienced commercial leader who can turn relationships and market understanding into sustainable growth. You’ll know how to win new business and nurture strong relationships to retain and grow existing business.

Your background might be in the built environment, the public-sector supply chain, a specialist procurement organisation or an organisation selling complex solutions to public-sector customers. What matters is that you understand how to lead business development, can build credibility with senior stakeholders and know how to create the structure and culture in which a team can thrive.

You’ll be comfortable challenging established approaches, bringing new ideas and working collaboratively across organisational boundaries. And you’ll share our belief that commercial success and delivering meaningful public value should work hand in hand.