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Relationship Officer

We're looking to recruit a Relationship Officer.

Reporting to the Relationship Manager, the Relationship Officer plays a vital role in fostering meaningful connections with members and supporting Fusion21’s business development goals through proactive engagement and efficient enquiry management.

The Member Engagement’s Team’s goal is to develop long term sustainable relationships with members and to take viable opportunities for Fusion21’s procurement services that meet specific criteria to a point where a potential customer says ’yes’ they wish to proceed. The team also gains feedback from existing Members on their needs and how we can (better) help them in future.

The primary purpose of this role is to A) ensure enquiries are proactively handled; and B) support the Relationship Managers to increase their capacity for business development.

The role provides support to help maintain, develop and improve member and supplier engagement. The post holder is required to be able to operate under the guidance of more senior staff, and to support their needs across a range of members and suppliers. The post holder will be required to proactively manage their workload to meet the requirements and timescales of the team.

The post holder is expected have or gain a general understanding of relationship management and basic public sector procurement to support their activity.

Salary Range: £24,078 – £29,058

A full job description can be found here.

Benefits:

  • Comprehensive training: Gain in-depth procurement expertise with full training and a funded CIPS qualification.
  • Rewarding career path: Enjoy a progressive role with a competitive salary structure and bonus scheme.
  • Work-life balance: Maintain a healthy work life balance with a flexible 35-hour workweek, 25+ days of annual leave (increasing after 2 years), and the option to buy and sell annual leave.
  • Benefits package: A comprehensive benefits package including a competitive pension, leadership development program, team events, healthcare cash plan, rewards and benefits scheme, death-in-service benefit, cost-of-living adjustments and even a birthday day off.

Ready to take the next step?

If you're eager to transition into a new challenge and leverage your expertise in a new way, we want to hear from you. Please send your CV to hr@fusion21.co.uk